# Service Robots and Human Labor

- Link: https://sifsof.com/clinical-apps/service-robots-and-human-labor/
- Published: 2020-12-13T16:37:24+00:00
- Author: Developer

“**Are Service Robots on their way to replace human Labor?**” This question was 
raised by many who are wondering about the future of human Labor in front of the
rapid growth of [technology](https://en.wikipedia.org/wiki/Technology) and Robotics.

In fact, Service robot technology has evolved considerably over the past several
years which now allow robots to perform several tasks traditionally done by human
beings.

The deployment of robots in the service sector comprises performing cumbersome, 
boring, repetitive, risky, time-consuming, and monotonous tasks.

 Indeed, [Artificial Intelligence](https://en.wikipedia.org/wiki/Artificial_intelligence)
and biometric recognition are all making service robots increasingly virtual which
in turn is leading to more enterprise adoption.

It is undeniable that the rapid advancement in technology has led to a surge of 
public interest in robotics. For instance, for many business owners, using service
robots will cut costs of human labor, assure fewer errors (mean more quality), uninterrupted
workflow, faster and more adequate services; Therefore, happier customers.

In addition, the need for service robots has gained more attention during the outbreak
of the new [COVID-19](https://en.wikipedia.org/wiki/COVID-19_pandemic) pandemic.
Thus, a Service Robot can contribute to minimizing human-to-human contact, henceforth
decreasing the risk of contamination.  

Some robots use to expand from minor tasks, such as transporting medication and 
blood samples within a medical facility, to more complex and cumbersome tasks, like
delivering food and supplies to quarantines. For example, we can mention the Indoor-
Outdoor Delivery Robot: SIFROBOT-6.2 which is a service robot dedicated to performing
delivery and transportation tasks within or outside a facility.

Although, Service robots can take/deliver customers’ orders, guide them during a
tour, provide answers to their questions, and perform reception and billing tasks.
They are not a replacement for the human workforce, rather service robots are meant
to help and assist human beings.

Some people may have the idea that Robots are “job-stealing” machines. But, “In 
contrast to robots used by manufacturers or specialists, service robots are close
to people and easy to operate, providing a variety of services, such as housekeeping
and entertainment ” (Decker, Fischer & Ott, 2017)

To sum up, the replacement of human labor has been one of the key issues since the
beginning of robotics. However, Robots are not intended to displace humans; instead,
they are collaborative technologies designed to optimize performance, ensure protection,
enhance quality, and improve productivity.

References: [Service Robotics and Human Labor: A first technology assessment of substitution and cooperation](https://www.researchgate.net/publication/309181661_Service_Robotics_and_Human_Labor_A_first_technology_assessment_of_substitution_and_cooperation),
[Are Robots Stealing Our Jobs?](https://journals.sagepub.com/doi/full/10.1177/2378023119846249#)

 * ![Indoor-Outdoor Delivery Robot: SIFROBOT-6.2 main pic](https://sifsof.com/wp-
   content/uploads/2020/03/SIFROBOT6.2-300x300.png)
 * Indoor-Outdoor Delivery Robot: SIFBOT-6.2