Our Warranty covers defects in material, defects in workmanship under normal condition of use.
The product must be in its original packaging. Customer needs to ask for a Return Merchant Authorization (RMA) stating the exact technical issue and under which condition it did happen. Any documents or accessories that shipped with the product must be included in the package. Customer returns the package at his charge.
The company will repair the product, at no cost, once technical department confirms the defect happens under normal condition of use. The company will repair any broken parts of a product using new or replacement parts. The product can be exchanged with a new product. The company ships back the fixed or new item for Free, back to customer.
The Warranty Period for Physical Goods purchased from SIFSOF is 12 Months from the date of purchase.
> Warranty does not cover :
Damage of a product resulting from:
– Unauthorized modification of the product
– Natural disaster
– Theft or loss of the product
Please contact customer service by email : firstname.lastname@example.org or by phone : +1 323 988 5889
Thank you for your business